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Apogee Consulting Inc

Achievable Innovation

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I_Think_I_CanWhy do we care about innovation?

It’s not contract compliance; it’s not cost accounting. It’s not a legal case.

So why do we care, other than it’s something that the Pentagon’s leadership obviously cares about?

Well, it’s like this: First, the CAS Board has gone silent and the DCAA hasn’t updated its website in a while. And the DCAA hasn’t gotten around to publishing its GFY 2014 Report to Congress yet, and the DoD OIG Semi-Annual Report to Congress is still a few weeks away. And we’re tired of writing about banal fraud stories.

So we’ll write about innovation.

Again.

Now, if you’re tired of reading about innovation—or perhaps just tired of reading about our thoughts about innovation—then you can feel free to click away right now. Go on. We understand. No guilt here.

Buh-bye.

If you are still with us then we assume you are also interested in this rather faddish notion that the Pentagon will, somehow, avail itself of Silicon Valley innovation and agility. Somehow, in some manner, the Pentagon and Silicon Valley will come to an agreement; meet halfway, as it were. And in that middle ground will be a roll-back or carve-out of all the burdensome business rules that the traditional defense contractors have come to accept. (It won’t even have to be all of those business rules; but let’s assume it will be most of them.)

As we wrote previously, we believe some of the fundamental rules associated with selling to DoD will need to be significantly revised or eliminated altogether, if those Silicon Valley companies are going to be willing to do business with the Pentagon bureaucrats. For instance—

  • No competition. And no cost analysis either.

  • Because there will be no price or cost analysis the notion of “price reasonableness” is going to be hard to achieve. We suspect “price reasonableness” will be an irrelevant concept in our hypothetical middle ground.

  • Basically, we envision a grant of money in order to research some idea or to achieve some poorly defined goal. The money gets handed over and the Pentagon gets whatever it gets in return. Maybe. Assuming the company achieves some success. Failure is always an option.

  • That funding can be increased, or not. But no Limitation of Cost/Limitation of Funds nonsense. You want more efforts? Great, then pay more. Otherwise no.

  • No Business System nonsense. You want adequate business systems? Go hire Raytheon or General Dynamics.

  • No DCAA audit nonsense. The companies already have independent CPA auditors and those will have to be sufficient.

  • Periodic progress reports, but not too many and nothing burdensome.

  • The Intellectual Property problem gets solved. Somehow.

In our view, such carve-outs or roll-backs or exemptions can happen in one of two ways: (1) certain businesses are exempted based on what they do, or (2) certain phases of the acquisition are exempted, with exemptions falling away (and being replaced by compliance requirements) based on the project’s current position on the DoD Directive 5000.1/DoD Instruction 5000.02 acquisition lifecycle.

In the first scenario, certain companies are exempted as a class. The rules simply don’t apply to them. Think FAR deviation, but the deviation covers statutory rules as well. Companies designated as being “innovative” or “agile developers” have special CAGE Codes, and those CAGE Codes work like a “get out of jail free” card with respect to all the stuff identified above. Or else those CAGE Codes get to access a special funding source that works the same way in terms of relaxed requirements.

For instance, contractors in the SBIR (Small Business Innovative Research) Program are exempted. Forget that nonsense about Phase 2 awards being cost-type and thus requiring an adequate accounting system and an incurred cost proposal and lots of DCAA interaction. SBIR contractors are simply exempted from that stuff. And not just SBIR contractors, but any Silicon Valley company, of any size, is similarly exempted. That’s just how the rules work now. Or maybe companies with the special CAGE Codes get to apply for certain funding (a new or improved “color of money”), and with those new funds come fewer strings—a lot fewer strings.

And how might a company with that special CAGE Code submit an application to access the special funds? The application would be simple and the evaluation process would be streamlined. Basically, answer two questions: who are you and what do you want to do? Then a high-powered committee reviews the application and makes an award decision in 5 working days; a decision that is not subject to protest. Boom! Done.

Just to be fair to the traditional defense contractors, they can apply for special CAGE Codes and/or special exempted funding as well. But in order to qualify, they have to spin-off their R&D shops. For example, the Skunk Works and the Phantom Works need to spin-off from their motherships. Anybody who wants to apply needs to be an independent (or semi-independent) R&D shop. Back in the 1960’s every aerospace/defense company worth its salt had an independent R&D outfit that was both geographically and managerially separate from Corporate HQ. If those traditional defense companies want access to the magic funding, they need to go back to their roots.

And because those independent R&D outfits now have access to “magic funds” they will be subject to a whole lot less administrative requirements. Consequently, they won’t have to staff up in areas that are non-value-added to the R&D efforts. Thus: the funding provided will go further because there will be less overhead to eat it up.

Sounds good to us!

The second possible approach is to start out with almost no administrative requirements and layer them on as the project/program progresses along the DoD acquisition life-cycle. That life-cycle is defined in DoD Instruction Directive 5000.1 and DoD Instruction 5000.02, and (from the contractor’s perspective) basically includes the following—

  1. Engineering and Manufacturing Development (EMD)

  2. Low-Rate Initial Production (LRIP) or Limited Deployment

  3. Full-Rate Production or Full Deployment

There’s more to it, of course. In fact, DoD Instruction 5000.02 is 154 pages long. Here’s a link for the masochists among our readership.

Our point being, DoD could focus on the EMD phase of the program and decide that companies performing in that phase wouldn’t be burdened with the same requirements that would be applied to contractors in the later phases of the acquisition lifecycle. DoD could decide that companies in the LRIP phase would have a few more regulatory burdens, but not as many as those in the FRP phase. It could be done.

The idea behind that approach would be that innovation occurs in the earlier stages, such that by the time you get to Full-Rate Production you have a solid design with a mature technological approach. Any innovation is behind you, so now you have to comply with the full panoply of rules and regulations.

That could work, we think.

So here are two approaches that we believe could foster innovation. Both approaches are practical and feasible, and either one would create an environment where innovation and agile development could flourish, unmolested by DCMA functional specialists and DCAA auditors and all the other rules primarily intended to combat fraud, waste, and abuse, but whose unintended consequences have been that programs subject to them cost more, take longer, and generally fail to achieve meaningful innovation.

 

The Quest for Innovation

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The_Quest_for_the_Holy_GrailInnovation is the in-vogue buzz-word these days, especially at the Department of Defense.

Dr. Ash Carter, Secretary of Defense, recently visited Silicon Valley in search of innovation.

The Hon. Frank Kendall, USD (AT&L) has announced a new initiative – Better Buying Power 3.0 – in order to mandate innovation.

The Pentagon announced it’s entering the venture capital business (via a company called In-Q-Tel) in order to invest in innovation.

We’ve written several articles on the topic, and we just finished speaking about it at the annual BDO/Public Contracting Institute Executive Seminar.

The concept of innovation is pervasive across not only the defense industrial base but also across the commercial industrial base. It’s a focal point in policy memos and on everybody’s lips in policy speeches.

It’s everywhere.

So let’s all agree that innovation (and the related notion of agile development) is the current end-goal in the minds of DoD policy-makers, as elusive as it may be for them to achieve.

We’ve written several articles about innovation and now we’ve publicly spoken about it. (In our biased viewpoint, the speech was very well received and generated lots of interest.) It’s not that we claim any special expertise; it’s that we have now seen (first-hand) what innovation and agility looks and feels like. And thus our experience informs our opinion on the topic. Unlike many others searching for innovation, we know whereof we speak. So there’s a sense of a moral imperative to point out the challenges inherent in obtaining what the DoD policy-makers say they want.

In our articles and in our remarks we’ve mostly expressed skepticism and doubt that innovation actually can be achieved by the Pentagon bureaucrats and policy wonks. Fundamentally, we don’t think you remove process barriers by adding more processes. Looking at the various stakeholders, we don’t think the stars are aligned (as they were in the mid-1990’s) such that Congress is ready to willingly repeal statutory requirements it has imposed on defense contractors. Similarly, we don’t think there’s much appetite in Fort Belvoir and Fort Lee for fundamental reform of DCMA and DCAA—even though pretty much every DCAA and DCMA employee we speak with one-on-one acknowledges the real need for such fundamental reform.

And there are other barriers to achieving innovation that would need to be removed, fundamental barriers that go to the heart of Federal civil service. For example, there is a huge generation gap between the buyers at DCMA and the would-be sellers in Silicon Valley. Depending on which article you read, something like 55% of the DoD civilian workforce is over the age of 50 and eyeing retirement. In contrast, the vast majority of Silicon Valley entrepreneurs and cyber-coders is about half that age. How does one overcome that generational gap? That’s just one of the barriers between Northern Virginia and Silicon Valley. There are many more that we could list, if we were of a mind to do so (and if you had the patience to read them all). Indeed, we listed many of those barriers in our public remarks, and heard near-unanimous agreement from the audience—which included at least one senior DCMA employee.

But let’s assume for the sake of argument that those barriers can be overcome. Let’s assume that the Pentagon and Congress and OFPP and DCMA and DCAA all agree that doing business with Silicon Valley and accessing all that beautiful innovation and agility is worth the price of admission. As a result of that agreement, in our hypothetical scenario the stars align and special exemptions are carved-out for Silicon Valley companies that are willing to do business with the Pentagon.

Let’s discuss what the “price of admission” might be. Let’s discuss what statutory and regulatory exemptions might be waived for those innovative Silicon Valley companies the Pentagon has been wooing.

For those special companies—

  • No requirement to submit cost or pricing data

  • In fact, no proposal is required whatsoever because we’re talking partnership here

  • No requirement to have an adequate accounting system

  • No requirement to submit a proposal to establish final billing rates

  • No business system requirements

  • No cost allowability requirements

  • No audits by DCAA whatsoever; instead, the external audit by an independent CPA firm will be acceptable

  • Full funding obligated at time of award, even if the effort is expected to take more than one year

  • No contracts awarded; instead, grants of money will be made with no contractual requirement to deliver anything in return. It will be “best efforts” only.

  • No termination for default clauses, because failure is always an option

And that’s just for starters. As we see it, the foregoing list would be the bare minimum necessary to get the next Apple or Facebook or Google to starting playing ball with DoD.

But put all that aside for a minute and let’s just assume it all happens and there is now a beautiful win/win relationship between the entrepreneurs of Silicon Valley and the buying commands of DoD. Let’s just dream for a few moments.

In that dream, where and when does the innovation happen?

Does the innovation happen before award, where an amazingly agile Silicon Valley company comes to In-Q-Tel (or its equivalent) with an innovative idea? In this scenario, somebody pitches somebody else and the pitch is a story where a future capability is created. That capability sounds amazingly useful and so the Pentagon throws some money at the company, knowing all the while that the money may be wasted if the company can’t make its uber-cool innovative vision a reality.

Or does the Pentagon instead send its pitchpeople to Cupertino and environs with a need, a requirement, a notion of what might be amazingly cool and useful for the warfighters? Do they take a half-baked requirement or need from somebody, one that hasn’t been fully vetted or approved by an official Decision Authority (because obtaining that approval would take too long and involve too many bureaucrats), and try to sell it to a Silicon Valley company—any willing company—that might be in position to actualize the vision?

And do those pitchpeople then go from company to company, trying to interest somebody in spending taxpayer funds—knowing all the while that just to make each pitch requires the Silicon Valley company to execute a Non-Disclosure Agreement with the teeth of a raptor, since National Security is involved? In this scenario, the DoD folks schlep from business park to business park, from incubator to incubator, from office to office, until at long last they find the right people with the right skills—and the need for funds—to make it happen.

Is that how it works?

Because if that’s how it works, it’s going to take a lot more than market research and Requests for Information. Finding that marriage between need and capability, between requirement and willingness, is going to be a challenge. It can be done, of course, but it won’t be by any means currently found in the FAR.

We remain skeptical.

But if the innovation isn’t identified before award, maybe it happens during performance of planned work scope. Maybe the DoD awards a grant or a CRADA or a TAA to a company with a firm goal in mind, an SOW that specifically identifies the innovative item to be created. Let’s call this “planned innovation,” if you will. If that’s how it works, then the innovation is really found in the requirements planning phase, not performance, because in order to achieve innovation the end-users first need to know what they want, so they can put it under contract. We don’t really see that working out for anybody.

Moreover, if that’s how innovation works then you might as well issue solicitations and obtain competition, because if you can describe what you want to achieve, there’s a good chance multiple companies can design it for you. And there will be many companies willing to spend your taxpayer funds, even if they’re not located in Silicon Valley.

Is that how it works?

Because if that’s how it works, it looks and feels just like DoD development contracts today. And it will take just as long to achieve, and cost just as much. That can’t be the plan, can it?

But if the innovation isn’t identified before award and it’s not planned in the SOW, then maybe it happens unexpectedly during performance on a traditional development contract effort. Maybe DoD awards a grant or a CRADA or a TAA to a company with a firm goal in mind, but then sometime thereafter the company innovates: it invents the quintessential “better mousetrap” while performing against that contract vehicle. Then the company tells the DoD technical folks about it, and the technical folks tell the buyers and contracting folks. And then whatever the original Pentagon goal was is now history because an innovative idea has been found, one that makes the original goal less valuable and less worthy. So the original goal is jettisoned and the new goal is substituted in its place. Somebody writes a report and sends it up the line (to a central DoD Innovation Office, we presume).

And now everybody is happy. Innovation has been achieved and officially acknowledged!

And no other company protests that what just happened is a cardinal change that should have (by law) required a new procurement, with a new solicitation and a new source selection decision—and that failure to do all that violated the Competition on Contracting Act (CICA).

And of course, in this scenario, the Silicon Valley company (the innovator) willingly signs over its Intellectual Property because patriotism (and because of the original DoD funding). No lawyers get involved at this point. Nope.

And the Pentagon folks then take that IP and hand it over to a traditional defense contractor (after a solicitation, source evaluation, and source selection, of course) to productionize it. Or maybe the Pentagon says “urgent and compelling circumstances” or “national security” and foregoes the traditional competition, and just hands the IP over to Lockheed Martin or Boeing or Northrop Grumman (or any of the other big dogs) and says, “Make that.” And lo and behold, it is done.

Without complaint from Congress or the news media or the watchdog organizations.

Without complaint from the original innovator that their IP was just handed-over to somebody else, so that another company could make a profit from its original idea.

Um, yeah. Sure. Why not? Maybe it would work like that. Since we’re dreaming and all.

And in our dream nobody in the military service says, “Wait a minute. Our doctrine calls for ‘X’ and you stopped working on ‘X’ and now you’re working on ‘Y’—which is great in theory but we haven’t trained for it and we don’t know how to use it and, besides, that’s an initiative of that other branch of the military, which is not our branch, and so we don’t like it. And we won’t use it.”

Because this is all a dream, that won’t happen. No inter-service rivalry or focus on last year’s training and doctrine will impact the decision-making to adopt the new widget or cyber-weapon or whatever the “better mousetrap” turns out to be. (See our article on the DCGS vs. Paladin controversy, here.)

Yeah, none of that will happen.

Because, you know, innovation. It’s like a magic word that unlocks all doors and crosses all barriers.

Yeah, sure. In our dreams.

So as you can plainly see, we foresee lots of problems ahead. They are not insoluble problems, mind you. They can be solved with sufficient will and sufficient leadership. But make no mistake: they are tough challenges that will require fundamental changes to the current defense acquisition environment. Really fundamental changes that we don’t think the current bureaucrats and policy wonks have the will or the political capital to pull-off, no matter how lofty and desirable the prize.

Before any of those tough challenges can be tackled, before any of those fundamental changes can be enacted, we think the first step is to think through this whole innovation and agile development thingee—given that the word itself carries no magic and opens no doors and crosses no barriers. Before engaging in the quest for innovation, one should have a pretty firm idea as what it will look like when it’s achieved.

We think the first step is to answer some key questions, such as: What does innovation look like, and where does it show up in the acquisition lifecycle? We have attempted a thought experiment in this article in order to explore those questions. But we’re not the ones who have to answer them: the leaders in the Office of the Secretary of Defense have to provide the answers, and the strategic guidance that goes along with those answers.

Until those questions (and others) are answered, we strongly suspect the quest for Silicon Valley innovation is just another mythical quest, like searching for the Holy Grail. In this modern-day quest, the Pentagon bureaucrats and policy wonks will be starting their quest with no idea what the Holy Grail looks like. They’ll be looking for a needle in a haystack with no notion what a needle looks like, or what they would do with that needle, were they to be fortunate enough to find it.

And starting a quest with no notion as to how it will be achieved, and where and when the Holy Grail will be found, and no idea what the goal even looks like is fine. It’s just dandy. That’s what makes it a quest!

Unless you are using taxpayer funds. In which case, that quest starts to look and feel much like a boondoggle.

In our next article on innovation, instead of complaining all the time we will venture some ideas of our own as to how Silicon Valley innovation might be fostered. We will publish some notions as to how statutory and regulatory exemptions might be carved-out, and where in the acquisition process those carve-outs might occur.

Until then: innovate.

 

GAO Clears DoD Rulemakers

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SuperficialThe National Defense Authorization Act (NDAA) of 2015 required the Government Accountability Office (GAO) to review the rulemaking process used by the Department of Defense (DoD or DOD) for promulgating acquisition-related rules—i.e., revisions to the Defense Federal Acquisition Regulation Supplement (DFARS). That GAO review was released on April 17, 2015.

According to the report’s letter of transmittal—

Our objectives were (1) to describe DOD’s current rulemaking procedures, including relevant provisions for notice and comment, for Defense Federal Acquisition Regulation Supplement (DFARS) rules; (2) to determine the frequency with which DOD issued final and interim rules without prior notice and comment during fiscal years 2010 through 2014; (3) to determine the most common justifications given by DOD when issuing final and interim DFARS rules without prior notice and comment; and (4) to identify methods cited by DOD for promoting constructive communication between DOD, the public, and the acquisition industry during rulemaking.

As readers know, from time to time we’ve been critical of the rulemaking process used by the DAR Council, as well as the Civilian Agency Acquisition Council (collectively, the FAR Councils). We’ve accused them of delaying the rulemaking process in order to create a false sense of urgency to meet a congressionally imposed deadline, of treating public comments with disdain and, in some cases, of ignoring public input altogether. Our sense of the DoD rulemaking process has been that there are certain constituencies within DoD that are driving the rulemaking regardless of any public input received.

Accordingly, we were very interested to read the GAO report and see if they reached the same conclusions we had.

Consequently, we were very disappointed to see that the GAO did not address our concerns.

It’s not really surprising, we guess. Look at the review objectives, quoted above. Where do they leave room for evaluating the DoD’s analyses or justifications? Where do they cover an evaluation of the efficacy of the “communication between DOD, the public, and the acquisition industry during rulemaking”? Answer: nowhere. The review scope and objectives seem to have been established in order to create the ability for the reviews to address the superficialities of the DoD rulemaking process without addressing any of its substance.

Based on the review objectives, why should we have been surprised or disappointed to learn that the GAO reviewers had no findings and no recommendations for improvement? Why should we have been surprised and disappointed to read the following—

Our review and analysis of the text of the 139 DFARS rules published without prior public comments identified two primary justifications cited by DOD for waiving the public comment requirement. For 49 of these 139 DFARS rules, DOD cited ‘urgent and compelling’ circumstances, most frequently because acquisition requirements either needed to be addressed immediately (or within a short-time frame) to comply with a statute. Specifically, DOD cited specific language within a statute that required immediate implementation of a defense acquisition requirement as the ‘urgent and compelling’ circumstance for 31 of these 49 DFARS rules. Another 49 of the 139 DFARS rules issued without prior public comment were not subject to public comments because DOD determined that the rules were non-substantive or non-significant. Specifically, DOD stated that 46 of the rules did not have significant effects beyond DOD’s internal operating procedures. The remaining 41 DFARS rules issued without public comments were technical amendments for which DOD did not provide justifications in the published rules, but which it also deemed to be non-substantive or non-significant.

As you read the foregoing paragraph, notice that the GAO reviewers simply accepted DoD’s analysis at face value. For example, the DAR Council rulemakers decided that there were “urgent and compelling circumstances” because of statutory deadlines, but GAO never addressed whether the rulemakers created those circumstances by intentionally or negligently delaying their internal processes. There was no analysis of milestone dates—e.g., when the statute was passed, when the DAR Council started the process, how fast the process moved, and when the decision issue the rule without public input was made. Those dates are, for the most part, easily obtainable. The GAO reviewers chose not to obtain them.

In a similar fashion, note the following paragraph—

DOD officials identified multiple efforts to provide opportunity for public and industry participation during the rulemaking process. For example, DOD provides several mechanisms--such as a web-based email account--for the public and industry officials to ask questions, recommend changes, or comment on DFARS rules. Based on our review of the relevant criteria for issuance of DFARS rules and our audit work, we have no specific recommendations for opportunities to improve constructive communications between DOD, the public, and the acquisition industry during rulemaking.

Note how superficial the analysis was. Note that the process was described without evaluating its efficacy. What does it profit the public to have multiple opportunities to participate in the rulemaking process if the rulemakers don’t accept the public’s input? Where is the analysis of how public comments were evaluated? How many rule changes were recommended via public input, but not accepted by the DAR Council? What were their justifications for not accepting the public’s input? Were those justifications valid?

All in all, a superficial GAO report that tells nobody anything of any substance. We were tempted to use the phrase “whitewash” but we don’t think the GAO reviewers had that goal in mind. We think they were just treating the statutory report requirement with the minimum effort.

Or else they were just lazy.

 

Accounting System Course Registration Ending Soon

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If you were perhaps considering attending the upcoming GCTII-sponsored 2-day immersion in the requirements of an “adequate” Accounting System, but hadn’t yet made up your mind …

If you were perhaps “on the bubble” as to whether to visit San Diego, California, in late May or else stay in your cubicle under the fluorescent lights and work on your filing …

If you were hesitant to request the funds from your boss, who keeps complaining about lack of budget …

… well, you need to make a decision. You need to make a call. Registration is ending soon.

The cost -- $1,095 for two days’ of discussion and knowledge-sharing, is right in line with what other popular seminars charge; and it’s significantly less than some charge participants.

Plus: Nick Sanders will be doing the instructing, with his latest “war stories” about business system audits gone wrong, and what to do to keep that from happening to your company—all delivered with maximum sarcasm and snark.

Get out of your cubicle and get to San Diego for some SoCal sun; you won’t regret it

Details are available here.

 

In Which a Question on Cost Allowability is Answered

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Not every contractor is an uber-sophisticated business, chock-full of accountants, lawyers, and internal auditors who review every single accounting transaction for cost allowability. Not every contractor can afford the kind of dedicated indirect staff to review every single transaction before it is recorded to ensure it’s being recorded properly, then check it again as it’s being recorded, and then check it one more time after it’s been recorded—just to make sure. It’s simply not feasible even for the biggest DoD contractors; and it’s well-nigh impossible for the smaller ones.

So companies muddle through, somehow. They do stat samples and they look at risky accounts, and they hope that not too many unallowable costs slipped through the cracks. They hire one or two ex-DCAA auditors and they send a couple of people to a seminar every other year. Those folks become the SMEs that the rest of the company turns to in order to make the proper call regarding cost allowability.

And when DCAA questions a transaction and those company SMEs can’t figure out what the company’s position should be, then they turn to outside consultants for help.

Hello, pleased to meet you.

Recently we received a question on cost allowability. We answered it. The company didn’t offer to pay us and we didn’t bill them. As a result we gave them a quick-and-dirty, two sentence answer. But there was a longer answer that we might have given, had we been under a consulting contract. We thought we would publish the longer answer here.

Why didn’t we give this longer answer to the person who emailed us the question? Not likely. They got the answer they paid for. It’s not like we charged ‘em for it.

Here is the question:

The DAR Council said that if the cheapest ticket is non-refundable (NR) then that is the ticket to be booked. Well of course NR tickets are the cheapest so that's what we book. But say we don't take the flight for whatever reason? Is the cost/expense of the ticket still an allowable and billable cost? My resident DCAA office has always been of the opinion that if the flight isn't taken then the cost cannot be billed to the Government. The Federal Register announcement of the January 2010 update discussed allowability of change fees but not of NR tickets that aren't used.

What are your thoughts on the allowability of unused NR tickets?

Before we share our thoughts on the question, what are your thoughts? Is the resident DCAA office correct that “if the flight isn’t taken then the cost cannot be billed to the Government”? Yes or no? Please support your answer.

Giving the longer, consultant-type, answer required a bit of analysis. To that end, let’s unpack the airfare allowability requirement a little bit.

Federal Acquisition Circular (FAC) 2005-38, published December 10, 2009, contained a final rule implementing FAR Case 2006-024, which revised Cost Principle 31.205-46 (Travel Costs). At the time, the Civilian Agency Acquisition Council and the Defense Acquisition Regulations Council (the FAR Councils) provided the following rationale for the revision—

The travel cost principle at FAR 31.205-46(b) currently limits allowable contractor airfare costs to ‘the lowest customary standard, coach, or equivalent airfare offered during normal business hours.’ The Councils are aware that this limitation is being interpreted inconsistently, either as lowest coach fare available to the contractor or lowest coach fare available to the general public, and these inconsistent interpretations can lead to confusion regarding what costs are allowable.

The Councils believe that the reasonable standard to apply in determining the allowability of airfares is the lowest priced airfare available to the contractor. It is not prudent to allow the costs of the lowest priced airfares available to the general public when contractors have obtained lower priced airfares as a result of direct negotiation.

As required, the FAR Councils solicited, considered and responded to public input. Here are some relevant portions of the public comments, and responses thereto, published along with the final rule.

Comment: Does ‘lowest priced coach class’ mean the cost of ‘non-refundable’ tickets when they are available and their cost is lower than refundable tickets?

Response: If the lowest available airfare is a non-refundable ticket then it is the allowable cost unless one of the exceptions in FAR 31.205-46(b) applies.

Comment: Please address whether or not costs associated with cancelling or changing restricted tickets will be allowable; alternatively, insert the word ‘unrestricted’ into the phrase, i.e., ‘lowest priced coach class unrestricted or equivalent airfare available to the contractor.’

Response: The Councils believe that the revision does not impact the allowability of costs associated with cancelling or changing restricted tickets or a forfeiture of air travel tickets purchased in good faith but later determined to be unsuitable to the mission requirements. To answer the Commenter's questions, the costs before and after the revised cost principle should be allowable.

As can be seen from the foregoing, the original question we received was not entirely factually accurate. First of all, it was not the DAR Council that issued the rule revision, it was both of the Councils that were publishing the rule and “saying” what the rule meant. Second, the FAR was published in December, 2009 – not January, 2010 – though it had a January, 2010 effective date, so maybe that’s a bit nitpicky.

But the biggest error was in the comment that the FAC discussed the allowability of change fees but not the allowability of tickets not used. As can plainly be seen, the FAR Councils absolutely discussed both situations and clearly stated that both “should be allowable.” That’s half the answer.

Now on to DCAA and its erroneous interpretation of the Cost Principle. Assuming the interlocutor accurately conveyed the essence of the DCAA position, we note that the position would conflict with DCAA’s own audit guidance on the Cost Principle revision.

The MRD that provided guidance to DCAA auditors on the rule change stated—

Costs associated with cancelling or changing restricted or non-refundable tickets should be considered an ordinary and necessary business expense unless the contractor’s data show the costs are the result of a history of inadequate advance travel planning procedures.

The DCAA audit guidance, quoted above, clearly shows that the costs of non-refundable tickets that are not used are allowable – unless the contractor has been negligent in its travel planning. Therefore, not only is there support in the promulgating comments for the contractor's position, there is also support in the DCAA audit guidance.

QED

That’s not to say that we entirely agree with every aspect of that piece of DCAA audit guidance. As is unfortunately too often the case, it has some wonky stuff that DCAA seems to have created out of nothing; certainly from nothing found in the FAC.

For example, take a look at the foregoing –

To comply with the revised rule, the contractor’s policies and procedures should provide for advance planning of travel to assure that the lowest priced airfare available to the contractor for flights during normal business hours is documented and utilized as the baseline allowable airfare cost. To determine the lowest airfare available to the contractor for flights during normal business hours, the contractor must now consider nonrefundable airfares and lower airfares negotiated with airlines, travel service providers, credit card companies, etc. …

Ordinarily, with adequate advance planning, documentation substantiating the lowest airfare available takes the form of quotations from competing airlines or travel service providers from which the lowest priced airfare can be selected, giving proper consideration to any potential discounts or credits to the contractor’s cost. There may be instances where only one flight is available for a given mission need and, therefore, only one quote is obtained, in which case the one quotation would substantiate the lowest priced airfare available. However, auditors observing frequent instances in which a single quotation is obtained to support the airfare should assess whether the design or execution of the contractor’s policies and procedures results in unreasonable airfare costs.

As you can see, from the December, 2009 FAC, the DCAA policy folks created a number of checklist items out of whole cloth. For example, all of a sudden a contractor must obtain “quotations from competing airlines or travel service providers” in order to substantiate that it chose the lowest available airfare. From that imaginary requirement comes the likely questioning of air fares for which the contractor did not obtain quotations.

Seems kind of silly to us.

But that being said, a contractor’s travel policy should absolutely require advance travel planning, as well as the booking of airfare at the earliest feasible time, in order to obtain the best fare and also to prevent travelers from gaming the system by booking full fares just before travel in order to get the free upgrades airlines often offer in such circumstances. But all that other stuff is hokum. Pick the schedule, pick the lowest fare for the schedule, and document the other possible fares. Done. You have now substantiated the allowability of the airfare.

Similarly, if you book a non-refundable airfare (and you should) and you end up cancelling the flight, then the cost is allowable. But remember to have the employee process an expense report – as if the flight was actually taken – documenting business purpose as well as the reason the trip was cancelled. If you don’t do those things then you might well find DCAA questioning the airfare; not because it was a non-refundable trip that wasn’t taken, but because you failed to provide the business purpose for the trip. Two different things.

So there you go. Here’s a real consulting-type answer to the question, one reserved for when clients actually engage Apogee Consulting, Inc., and pay us for our time.

 


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Newsflash

Effective January 1, 2019, Nick Sanders has been named as Editor of two reference books published by LexisNexis. The first book is Matthew Bender’s Accounting for Government Contracts: The Federal Acquisition Regulation. The second book is Matthew Bender’s Accounting for Government Contracts: The Cost Accounting Standards. Nick replaces Darrell Oyer, who has edited those books for many years.