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Apogee Consulting Inc

Learn from Learning Tree: Give Back Funds Owed to Uncle Sam

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The Department of Justice reported on April 7, 2010 that Learning Tree International, Inc. had agreed to pay $4.5 million to settle allegations of violations of the False Claims Act.  Now as FCA settlements go, $4.5 million isn’t particularly large.  In September 2009, Pfizer paid the U.S. Government $1 billion as part of an FCA settlement.  In April 2009, Network Appliance (NetApp) paid $128 million as part of its FCA settlement.  (For those interested, the Top 100 FCA settlements are listed here.)  The point is, a settlement of $4.5 million indicates either a weak or a complex case.

But what interested us was the nature of Learning Tree’s alleged FCA violation.  According to the DOJ announcement, Learning Tree had a contract with the General Services Administration (GSA) to provide information technology training to Federal government employees.  Learning Tree sold its courses in multiple-course packages known as “vouchers” or “passports,” according to the DOJ.  Normally, one purchases a passport that entitles one to attend several courses over a period of time.  Obviously Learning Tree receives the passport price up-front and if one doesn’t use all the courses one has purchased before the expiration date, then too bad.

But according to the DOJ, the GSA negotiated different payment terms in order to “prevent the United States from paying for training services that are not actually rendered.” The contract reportedly required that Learning Tree invoice the Government only for courses that were actually taken—or, as the DOJ phrased it, “as services are provided.” Learning Tree was accused of “knowingly invoic[ing] federal agencies in advance for multi-course training packages before employees of the purchasing agencies had attended the full number of courses available under each.” In addition, the company allegedly retained the fees it had billed in advance after the passport period had expired and it had become clear that the federal employees would not be able to take the courses for which the Federal government had been billed.  It never offered its Federal customers a refund or credit for funds it had billed in advance, for services never provided—i.e., for money to which it was not contractually entitled.

We take away two lessons from this story.  The first lesson is that commercial business practices don’t often work well in the world of Federal government contracting.  What determines acceptable business practices is determined by the contract terms and conditions, not what makes “common sense.” In particular, contractors must clearly identify their Federal contracts and make sure their accounting and billing departments treat them differently than their other commercial contracts.  Billing terms and conditions must be communicated to the accounting and billing departments to avoid problems.  When all else fails, read the contract and do what it says.

The second lesson concerns failure to promptly disclose to one’s Federal customers that they are due a refund or credit.  This most commonly happens when final indirect cost rates are less than contractual billing rates on cost-plus and/or T&M contract types.  Many companies see no reason to let their customers know they’ve been overbilled, even though contract clause 52.216-7 (“Allowable Cost and Payment”) clearly states that they must do so.  This situation is also found when a company receives a year-end volume rebate or retroactive discount from a commercial vendor—and they do not record that transaction as a credit to the original debit (expense) they included as either a direct or indirect cost billed to the Federal government (in violation of the cost principle at FAR 31.201-5 (“Credits”).  In either situation, companies are holding on to funds that don’t belong to them—also known as receipt of “overpayments”.

The Federal government takes a dim view of contractors that don’t promptly notify customers of overpayments that they’ve received.  Learn the lesson from Learning Tree and don’t bill Federal customers in violation of contract terms, and promptly notify customers when overpayments are received.  Don’t be accused of violations of the False Claims Act.



 

Next Generation UAVs

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It would be hard to argue that the Unmanned Aerial Vehicle (UAV) is the defense acquisition program success story of the past decade.  Ever since General Atomics’ MQ-1 Predator moved from a CIA-based reconnaissance role to an Air Force-led offensive role during the Bosnian conflict in the late 1990’s, the market for the “type” has grown exponentially, with multiple vehicles filling niches at all levels.  Every contractor seems to have its own UAV that it touts as the best thing since the rifled muzzle.  Defense Industry Daily recently estimated that the market for UAV systems could top $13.6 billion within five years.  This article will take a brief look at some of the “next generation” UAVs coming onto the scene.

PREDATOR C AVENGER

General Atomics successfully produces many versions of the Predator, ranging from the MQ-9 Predator B to the Extended Range/Multi-Purpose (ER/MP) Sky Warrior.  Here’s a nice overview article on the various versions of the UAV.  Here’s a quick video of the Predator B in action—


But the latest version of the Predator—the Avenger—is the latest and greatest version. 

What makes the Predator C different and exciting? 

 General Atomics’ next generation Predator is powered by a jet engine, unlike the previous versions.  And also unlike the previous versions, the Avenger is clearly designed for stealth.  The Avenger flies higher and faster than the Reaper, and may be designed for carrier operations (perhaps to compete with the Northrop Grumman N-UCAS, which is discussed below).

NORTHROP GRUMMAN FIRE SCOUT MQ-8

According to this article, this unmanned helicopter was originally developed for the Navy, but subsequently was taken over by the Army as part of its Future Combat Systems (FCS) program.  The Fire Scout was identified as one of the first “spin outs” from that troubled program.  The Navy now has its own version (known as the Sea Scout), which has been deployed on the USS McInerney.  Additionally, Northrop Grumman expects (or hopes) to deploy the UAV on the Navy’s new Littoral Combat Ships.  Here’s a brief overview of the program. 

Here’s a nice video of the Fire Scout undergoing testing, with musical accompaniment.


NORTHROP GRUMMAN N-UCAS X-47B

Another UAV under development is Northrop Grumman’s Navy Unmanned Combat Air System (N-UCAS) X-47B.  Originally this was one of the two contenders for the “Joint” Unmanned Combat Air System, but in a deft political move the joint program was killed and the Navy emerged—along with Northrop Grumman—as the sole winner.  The X-47B is designed for stealthy flight, and also fully autonomous carrier launches and recoveries.  The first aircraft is in testing now.  Here’s a pretty cool video combined real film with CGI to show how the X-47B might operate when deployed.


LOCKHEED MARTIN RQ-170 SENTINEL

One of the more interesting “secrets” of the war in Southwest Asia is the recent confirmation of a new stealthy UAV, Lockheed Martin’s RQ-170 “Sentinel”.  The Air Force acknowledged existence of the aircraft reluctantly, and only when faced with grainy photographs taken of the vehicle at Kandahar International Airport in Afghanistan.  Not much is known about this UAV, except that it is believed to be the first stealthy UAV that has been publicly acknowledged.  We can see from the picture below that the RQ-170 is a jet-powered, tailless, “flying wing” design, reminiscent of the B-2 bomber.  The RQ designation indicates that it is unarmed, and it appears to have pods for reconnaissance and/or communications on the upper side of its wings.  Here is a link to a Wikipedia article—but be warned that the article is lacking details.


BOEING X-37B Orbital Test Vehicle

Not strictly a UAV in the same sense as the other aircraft in this article, the X-37B appears to be a “robotic spacecraft”  and resembles the Space Shuttle more than a traditional aircraft or helicopter.  As with the Sentinel, not much is known about this vehicle.  Apparently, it is the result of more than a decade of design and development.  It is scheduled to be launched aboard an Atlas V rocket from Cape Canaveral in mid-April 2010.  According to this article, “The Air Force says the program objectives are ‘space experimentation, risk reduction and … development [of] reusable space vehicle technologies.’”  The article notes that the spacecraft may be in orbit for up to 270 days.  This article from CNET notes that the spacecraft  will deploy solar panels to generate electricity in orbit.  (The article also has some pics of the spacecraft, such as the one shown below.)


EADS TALARION

But all is not rosy in the UAV marketplace.  EADS, which famously has waffled on bidding for the US Aerial Tanker replacement, and has had development problems on both its Airbus A380 commercial jet and its Airbus A400M military transport planes, has also had problems developing its Euro-centric UAV.  The Talarion is a Medium Altitude Long Endurance (MALE) focused on the UAV needs of France, Germany, and Spain.  It is no coincidence that those countries are EADS shareholders.  Other countries, including the United Kingdom of Great Britain, have also been mentioned as possible buyers.


EADS is currently paying for Talarion system development and risk-reduction studies, even though it still lacks firm orders.  According to this Der Spiegel article, if EADS doesn’t receive firm orders, the program will be “frozen”.  The article reports—

EADS defense chief Stefan Zoller said the Talarion project would have to be frozen by this summer if Germany, France and Spain do not place concrete orders for the drone. Developing the drone will cost the three countries an estimated total of €1.5 billion, plus a further €1.4 billion to procure 45 models. So far the countries have invested €60 million into the project.

The article concludes:  “The company has said it would continue to invest its own money in the project, but only until mid-2010.”

There are many more UAV programs and aircraft that we could have discussed, but these six seem to represent a good cross section.  Of course, there are many smaller drones and UAVs that are in use today, and the marketplace keeps expanding.  However, it is obvious from the Talarion program that just having a UAV isn’t enough; one must also have customers with money and need.



 

DOD SARs Paint Bleak Picture of Problematic Program Management

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On April 2, 2010 the Department of Defense released its annual Selected Acquisition Reports (SARs).  As the DOD release noted

SARs summarize the latest estimates of cost, schedule, and performance status. These reports are prepared annually in conjunction with submission of the President's Budget. Subsequent quarterly exception reports are required only for those programs experiencing unit cost increases of at least 15 percent or schedule delays of at least six months. Quarterly SARs are also submitted for initial reports, final reports, and for programs that are rebaselined at major milestone decisions.

In summary, the December 2009 SARs reported an aggregate increase in program estimates at completion (EACs) of $107,241 million, which is an increase of 7.2 percent over the prior quarter’s SARs.  DOD reported that—

The cost increase is due primarily to a net increase in planned quantities (+$44,851.5 million), higher program cost estimates (+$51,338.8 million), an increase in support requirements (+$25,434.6 million), and a net stretchout of development and procurement schedules (+$8,973.4 million). These increases are partially offset by the application of lower escalation rates (-$23,980.3 million).

The DOD announcement also included a listing of those programs that have breached their Nunn-McCurdy limits.  (We previously reported on two of those programs here.)  There are two types of Nunn-McCurdy breaches.  “Critical” breaches are those programs that have experienced unit cost increases of at least 25 percent when compared to the current Acquisition Program Baseline (APB) or at least 50 percent when compared to the program’s original APB.  “Significant” breaches are those programs that have experienced unit cost increases of between 15 and 25 percent of the current APB, or that have experienced unit cost increases of between 30 and 50 percent of the original APB.

DOD notes that—

Pursuant to 10 U.S.C. § 2433, for those programs with significant breaches, Congressional notifications are required, as well as detailed unit cost breach information in the SAR. For those programs with critical breaches, notifications and unit cost breach information are also required. In addition a certification determination by the Under Secretary of Defense for Acquisition, Technology & Logistics must be made no later than June 1, 2010.

For this reporting period there are six programs with “critical” breaches and one program with a “significant” breach.  In our previous article (link above) we discussed breaches associated with the ATIRCM/CMWS program and WGS satellite program.  In addition, DOD announced breaches associated with the following programs:

  • Apache Helicopter, Block III (AB3) – Breach does not stem from poor program management.  It stems from the addition of 56 new aircraft to the APB, whereas the original APB only envisioned remanufacture of existing aircraft.
  • Zumwalt-class Destroyer (DDG 1000) – Breach does not stem from poor program management.  It stems from reduction in planned number of ships from 10 to 7.
  • F-25 Lightning II Joint Strike Fighter (JSF) – No surprises here.  Breach stems from “larger-than-planned development costs driven by … weight growth and a longer forecasted development schedule, increase in labor and overhead rates, degradation of airframe commonality, lower production quantities, increases in commodity prices (particularly titanium), major subcontractor cost growth, and the impact of revised inflation indices.”  Additional causal factors included “substantially higher change traffic  (i.e., changes in design not resulting from changes in requirements or capability), which led to increased engineering and software staffing; extended manufacturing span times; and delayed delivery of aircraft to flight test, led to a further slip of the development and flight test program.”
  • Remote Minehunting System (RMS) – Breach stems from a combination of factors, including “a reduction in production quantities [cut from 108 to 54 units], the use of an incorrect average unit cost as a basis of estimate in the 2006 program baseline calculation, and an increase in development costs needed to address reliability issues.”
  • C-130 Avionics Modernization Program (AMP) – Breach stems from a variety of factors that might be characterized as a failure to plan.  According to the DOD, “the program amended its strategy to provide for depot installs during the Future Years Defense Program (FYDP) and amended its estimate for the level of spares. It also added costs for training systems not previously included, adjusted for current inflation indices, and incurred a one-year gap in production.”

DOD also reported that 35 other programs (some of which have been discussed here before) experienced “program cost changes” that did not give rise to Nunn-McCurdy breaches, or that actually had decreases in estimated program costs.  You can find the entire list by clicking on the link at the beginning of this article.  In addition, DOD published a summary document that can be found here.

As can be seen from the foregoing, some Nunn-McCurdy breaches are caused by factors beyond the program team’s control—such as decreases in the number of units to be acquired or the addition of work beyond the scope of the original program baseline.  Some breaches, however, appear to be caused by factors that were within the control of the program team.  We might suggest that those programs consider upgrading their management effectiveness, lest they repeat the fate of the Armed Reconnaissance Helicopter and Future Combat Systems—to name just two of several programs recently terminated or severely curtailed.




 

KBR Bills DOD for its Private Security Force, Faces False Claims and Other Charges

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On April 1, 2010 the Department of Justice (DOJ) announced that it had filed suit against LOGCAP contractor KBR, alleging violations of the False Claims Act.  Unfortunately for KBR, this was no April Fool’s Day joke.  According to the DOJ press release—

The government’s lawsuit alleges that some 33 KBR subcontractors, as well as the company itself, used private armed security at various times during the 2003-2006 time period. KBR allegedly violated the LOGCAP III contract by failing to obtain Army authorization for arming subcontractors and by allowing the use of private security contractors who were not registered with the Iraqi Ministry of the Interior. The subcontractors using private security are alleged to have also violated subcontract terms requiring travel only in military convoys. The government’s lawsuit further alleges that at the time, KBR managers considered the use of private security unacceptable and were concerned that the Army would disallow any costs for such services. KBR nonetheless charged the United States for the costs of the unauthorized services.

According to this article by the Washington Post

In a statement, KBR said the Army was aware of the private security costs. Nothing in KBR's contract with the Army prohibits KBR or its subcontractors from using private security to fulfill its mission to support America's troops, the company said. The company added that the Army breached its contract responsibilities by repeatedly failing to provide the necessary force protection and, in fact, frequently left KBR, its employees and its subcontractors unprotected. KBR said it had had taken that issue to the Armed Services Board of Contract Appeals in 2008.

This Business Week article quotes KBR as saying that “it believes the costs incurred by it and subcontractors ‘were reasonable, necessary and appropriate under the contractual arrangement between KBR and the Army.’”

We reported recently on the tension between using Government personnel versus private security personnel to support military operations. In that article, we discussed the GAO’s report to Congress, in which it concluded that, in some instances, use of private contractors was saving the State Department more than 10 times what it would have paid for equivalent Government personnel.  Unfortunately DOD was unable to provide GAO with sufficient information to support a meaningful analysis.  Nonetheless, we were struck by the enormous cost savings the Government received via use of non-governmental personnel to support military operations.  Sure, that point is not dispositive in the matter of whether KBR billed DOD for costs expressly prohibited by its contract, or whether DOD breached its duty to protect KBR employees in the Southwest Asia Area of Operations.  But it’s an interesting point, nonetheless—and one that we believe is not getting sufficient play in the “mainstream media.”

Meanwhile, this article by the Indianapolis Star reported that 47 National Guardsmen have refilled a lawsuit against KBR in a Houston District Court.  This lawsuit is one of many filed by “hundreds” of members of the National Guard who provided security for KBR personnel at the Qarmat Ali water-pumping station near Basra, Iraq—according to the report.  The Star reported that—

The plant the KBR employees were rebuilding was vital to restoring oil production in the area. The site initially was covered in an orange, sand like dust, the remnant of an anti-corrosive chemical that had been spread around, according to the suit. It contained heavy concentrations of a carcinogen called hexavalent chromium. … The possible exposure has inspired legislation in Congress that would create a registry of affected service members and extend their access to health care.

We have noted a spate of recent KBR-related “issues” over the past few months.  For instance, the Franken Amendment reportedly originated with a KBR employee’s rape at the hands of her fellow co-workers.  In another article, we discussed allegations that KBR billed DOD for excessive levels of maintenance staff.  And of course, like all other LOCAP contractors, KBR spends its fair share of time before the Commission on Wartime Contracting, getting grilled on staff drawdown, DCAA audit issues, and alleged deficiencies in its “business systems.”

One might argue that “where there’s so much smoke, there must be fire.”  But another point of view might be that these are complex matters involving disputed facts and circumstances, and that it will take a wise trier of fact to determine where fault lies.  We favor the latter interpretation.




 

Real Stories from the World of Government Oversight

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he Federal government’s exercise of contractor oversight has been in the news for months, and it’s been the topic of several articles on this site as well.  From the Commission on Wartime Contracting to the proposed DFARS rule on contractor “business systems,” and from the “ad hoc Senate Committee on Contracting Oversight” to allegations of illegal favoritism towards a certain LOGCAP III contingency contractor (who shall remain nameless but whose initials are KBR) … the public has been inundated with committee hearings and testimony and reports.  But what about the “real world”?  Can anybody point to exercise of real oversight and the give-and-take of a military leader being grilled by a Congressman over failure to properly assess risk and plan for contingencies?

We can. 

Oh boy, do we have an example of “real oversight” to share with you.

By way of background, the Defense Department has been building new facilities and preparing to transfer large numbers of personnel, ordnance, and weapon systems from bases in Japan and elsewhere to the small island of Guam.  The increase is so large—and so impactful—on the island’s current population that the island is now commonly referred to as “Fortress Guam”.  (The indigenous Guam population is largely comprised of U.S. citizens, by the way.)

Here’s a link to a 26 minute-long 2007 Australian documentary on the military buildup on Guam, for those who want more background.

Naturally, Congress has been concerned about the build-up on Guam.  There have been several hearings and much testimony collected over the past few years.  We came across this video of one of those recent hearings, where Representative Hank Johnson (D-Georgia) grilled Navy Admiral Robert Willard (Commander, U.S. Pacific Command) over potential problems associated with the military buildup.

Here is a two-and-a-half minute video of that encounter.  Pay close attention at the 1:20 mark.



We congratulate Admiral Willard on maintaining his demeanor in the face of Congressman Johnson’s probing questions.  In particular, his response to one hypothetical scenario advanced by the Congressman (“… we don’t anticipate that.”) defused a potentially difficult encounter.

But we have to ask—doesn’t this Admiral have, you know, important things to accomplish?  Doesn’t he have the lives of literally thousands of service men and women at risk right now, and shouldn’t he be looking after those thousands of men and women, instead of wasting his time in this sham of an “oversight” process? 

If this is real Congressional oversight, then we need to stop it, right now.  We need to get our military leaders back to leading their commands.


 


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Newsflash

Effective January 1, 2019, Nick Sanders has been named as Editor of two reference books published by LexisNexis. The first book is Matthew Bender’s Accounting for Government Contracts: The Federal Acquisition Regulation. The second book is Matthew Bender’s Accounting for Government Contracts: The Cost Accounting Standards. Nick replaces Darrell Oyer, who has edited those books for many years.